I am the secretary for this small business. This lady named "Tonnie" (just like Honey with a "T" she said) called, said she was with Card Holder Direct & said we were overcharged since August 2015 due to not being in PCI compliance. She claimed to need the most recent (Nov 2015) statement to refund us that money, and even left a callback # of 855-881-9367 ext 1406. I was unable to get to her request that day & she called back 2 days later, asking me for the fees charged and total amount funded. I questioned her authenticity & she was very polite & convincing - explaining that she was not in the sales dept & for "our protection" she was unable to see this info. I reluctantly gave the fees & total amount charged, and she "percented-it-out" saying we were charged 3.9697% for the last 3 months and should only be charged 1.5%...BUT she could refund it & have her supervisor call me on Tuesday to confirm the refund....IF I would email my company's CardConnect statement to "
[email protected]" while she was on the phone with me. I told her I could not, but would email it later. She called back in about 20 min asking if I sent it yet & I told her I didn't have a chance yet....THEN got online & found it to be a scam BEFORE sending anything.