I hate to say it but I fell for this. My computer became infected 1 day after getting the internet hooked up. the day after it was infected i receive this call asking me if my computer is running ok. they got me for the full $199 for a years contract. I am keeping close watch on my billing statements. :(
They are a fake company. Have called twice and know my first and last name. I tell them I am unlisted, they say it was random. All India descent speaking but the call and company in California? They show they are a member of the BBB. They are not. I think Google sold our phone number or something. The website is even fake. I filed a complaint with the Do Not Call registry.
Well my father keeps getting these calls for probably a month now. He 's not really technologically advanced so I had to do my research of the call . They call him and they know his name. They ask about his computer and that there are issues with it. Well, our computer was very virusy so we took it to a place to get the entire computer wiped out so we could start anew. There were ads popping up and there was a antivirus software. Lately there have been ads popping up and fake anti virus software saying that everything is wrong with our computer and that all the drivers are not properly installed. This denies us access to open some applications with the pop up. Everytime the computer turns on, a black box appears quickly then disappears. I try to delete virus but there are countless folders of dftblahblah garbage. I don't know how they know we have viruses. It must be some huge scheme. I asked my dad if he entered his personal info into the pop up, he told me no. I dom't know how they know that information about him. It is a scam and the calls are not stopping. Smart HDD or or the other strange viruses on the computer need to get rid of but I am not paying to be ripped off. They did it to our computer somehow.