I got a call from this # (Anna M. Neves was the name on the caller ID) a few mins ago (9:58p). No one said a thing & I just hung up. In reading these reviews, I've gotten calls from Microsoft/Windows wanting to fix my computer several times a week in the past. I've always reported it to my local BBB & will do it again tomorrow.
A robocall that claims to be from Microsoft and tells me that my computer is sending their server messages that my computer is being hacked. I told them not to ever call me again. A search shows this number to be from Jersey City, New Jersey. A mobile number using Cellco Partnership dba Verizon Wireless - NJ with a spam score of 97%.
CID was mobile phone and the caller was yet another Asian trying the Windows scam. It is the same old scam of trying to get the user to download software from the internet and then they seize control of your computer and essentially holding it ransom until you pay them.