Yes, this is one of MANY phone numbers WaMu uses (they call from WA, AZ, GA, NV & the list goes on). The part that is odd is that they don't respond when I have had the ability to answer any their calls. All because they will not consider payment arrangements we have attempted to make with them. I am going to just start turning my ringer off.
Called yesterday. Asked for Mr B. Said he wasn't available so he asked for Mrs B. Said he wanted to collect a late payment. I said I wasn't on the account so I didn't have access to pay it. He continued to pressure me with his scripted responses and didn't make sense. ID says call is from New Jersey...sounded like it was from India with English as a second language.
Ignoring all calls from WAMU. I already attempted to resolve a payment issue with them via telephone, with the promise from WAMU that related fees would be waived. I did what they asked. They did not do what they promised. Because of the lies of their rep, WAMU has now tacked on additional fees. Warning to all: Read the back of your bill where it states something like, "You can call, but doing so will not preserve your rights." Do not do ANY business with them over the phone. Make sure all correspondence is in writing so that you have records of what they say they will do.
They call my office phone every single day, about every 4 hours from 8am to 8pm. When I do answer, I have to say hello 4 times before I get a response. If I say it twice and you don't respond, I hang up. Get on the ball...I finally stopped answering.
If it is WAMU, I have a card and payments are current. Leave me alone, I don't want any of your other products. If I wanted them, I would've called you.
It's one of many numbers used by WaMu. I am astonished at how much money they waste on chasing a late minimum payment! WaMu is so relentless between e-mails, snail mail letters and these constant outsourced phone calls around the clock that they will be the *last* bank I pay when I get back on my feet again. I am a hurricane disaster victim and this kind of stress is the last thing I need right now!
Now just found out its WAMU after i read all these,oh God dont believe all comments with them i wish I never had an account with them I tried to explain to them that i will be late with my next payment and please dont charge me with late charges this is my emergency that time instead they slap you with everything highest APR and all so now tjis site inform me more thanks