Ottawa, Ontario. Got a call from an Indian man claiming to be from Microsoft, wanted me to turn on my computer to fix an error message he said was sent to him, wouldn't give me an error code number or the type of error. My husband is a computer guy so I said if he gave me the code or the error message I could get my husband to fix, he said it's just an error and to turn on my computer, I said no like 10 times during the 4 minute conversation, told him to give me his number and I would get my husband to call him back, he said bye and I repeated my request for the number for my husband to call and he said bye again and hung up.
I got call from this number today at 11AM, Mar 22, 2014, saying my computer has been sending messages to microsoft server in the last 3 weeks, and will help me to clean the virus in my computer.
Said she's calling from technical support department of microsoft, for windows. said i need to turn on the computer and she will show me how to clean the virus. Apparently I wouldn't do that. She did not know I am a computer engineer.
Asked her name, said she's “Emily Johnson";
Asked for her number （I want to verify her), then she's silence and hung up. You hit the wall baby.
I checked my other phone where it shows CID and showing this number.
NEVER pick up if you look at your call display and there is no name or the name is "Unknown" or "Blocked" or if the name is unfamiliar to you. It's always a scam. (And the very rare occasions when it is not, and it's someone real, they'll leave a message and you can call back.)
If someone picks up when the scammers call, even if they don't have a person available to run the scam on you right that second (so no one is on the line when you answer), their computers have registered that this IS a genuine number and there IS someone they can scam there. So they'll keep calling.
Got this call this AM. Thick Indian accent. Said they were calling from California. Windows tech support. Told them I had a Mac. They insisted my laptop, which hasn't been turned on in weeks, was infected. I hung up, redialed the # and no one answered. Looked up the number and it was a couple in Maine.