John - Same as Andy : I think if you truly read what people are saying you will see that these cold callers are IN FACT rude. If they were NOT rude they WOULD LEAVE their info to follow up on -however these RUDE callers just hang up on you mid - sentence! As soon as you say "No they aren't - may I take a message" by the time you get to "aren't" you have been RUDELY hung up on. They wouldn't even let you get part way throught your >> "thank you for calling me but ***RUDELY HUNG UP ON BY NOW** I am happy with my current adviser" and if your not then ask them for some information - who knows maybe they can help you.<< I AM SURE NOW this IS what you BOth do for a living. if you ARE JUST DOING YOUR JOB AND TRYING TO GAIN ACCOUNTS - don't RUDELY HANG UP on people. YOU try smiling and at least sat THANK YOU before hanging up on people.
~Not angry at all! :o) just tired of people wasting my time (and theirs) by RUDELY hanging up.
Mike Marolda left me a voice mail today asking that I call him back.. Ha! Fat chance! I really like the way that "Switchboard" (on 25 Sep 2015) handled his call by transferring him to the Purchasing Department aka oblivion! LOL!
I got a call today asking for the owner of the company by name and when I asked who's calling the guy said "Joe". When I asked the name of the company, he said Joseph Gunnar. The owner of THIS company will never speak to someone that he's never heard of before. Horrible telephone etiquette, Joe.
Here is my usual greeting process... Pisses some legitimate people off but there really is no other option.
Caller: "So and so please"
Me: "What is this regarding?"
Caller: "Personal matter" or some other business hype words.
Me: "I'm sorry, he is not available. Can I take a message?"
Caller usually hangs up or says "Can you connect me to voicemail"
Me: "I am his voicemail"
Caller usually hangs up.