Don't let them or anyone every access your computer. It is a scam. Said getting a report Im getting pop up ads and would help me eliminate them. Asked how they got my phone # thru my computer.... He couldn't answer. Said have an apple and they hung up.
Mine identified himself as Mike Jordan. I nearly laughed myself out of my chair. I kept saying the word NO, loud, clear and with "that" tone. He refused to hang up, so I explained...I'm a Criminal Justice student, set to specialize in cybercrimes...please, feel free to stay on the line. Then my tape recorder clicked - after which - he hung up. (It actually clicked off, so he'd been being taped the entire time!) I'm amazed at the gall!