It's next to impossible to return items once you have fallen for this scam. I've found a fast and easy way to end these calls: let them get through their initial pitch about the new catalog and whatever seasonal special event that they are kicking off, then they always ask if I'm still using that 2" tape, same as ever, to which I respond "no, we're completely off tape here. We're exclusively using adhesives here." This confuses them enough to end the call. Feel free to use this non-sequitur next time they call, it's kind of fun.
Just received a call from them wanting to talk to our shipping supervisor. Inform him that we do not have one. He then proceeded to tell me that we can expect a shipment to come via UPS ground. He did recite our address but when he said 'dyna-tech" and "tape", I knew something was not right. They used to call our office over a year ago trying the same crap.
When I connected the dots, I told him not to send us the tape or ANYTHING. And said, "we do not want anything from your company".