THIS IS A SCAM. This is a version of the advance-fee-for-something scam where something is a grant, loan, lottery winnings, interest rate reduction, gift card, refund, doggie, cruise, vacation, free gas, etc., and the advance-fee is for tax, shipping, registration, secure handling, processing, etc. They may send you a fake check, may want your credit/debit card or bank account number, or tell you to wire cash via Western Union, Moneygram, etc. They can put recurrent difficult-to-cancel monthly charges or a 1-time charge on your card or bank account, and sell account info to other criminals and you'll have to replace accounts altogether. Wired-cash is irretrievable - once it's picked up at the other end, it's untraceable and gone. If they want you to call them up for instructions, they may tell you not to discuss the wire with Western Union desk clerks but the real reason is WU clerks are familiar with these scams and will warn you not to wire the money. Report to US Postal Service Inspectors https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx , the Federal Communications Commission http://esupport.fcc.gov/complaints.htm , the Federal Trade Commission https://www.ftccomplaintassistant.gov/ and your state AG, as appropriate.
A woman (lisa middleton) left me a message saying we talked last week about lowering my mobile payments to as low as 1.5% interest (I haven't talked to anyone about my payments), and this was her last courtesy call (she never called before) and gave me a 1-877-723-1426 number to reach them back.