I just had the same kind of call. I fought with the guy for 10 minutes. He kept telling me he needed to transfer me to the Quality Department to give me an 8-digit cancellation number. I kept yelling at him to transfer me then and send me the information to my mailing address. He wouldn't transfer me until he reviewed with me what kinds of questions the quality department would ask me.
I asked him what company he was calling from again. He said "Business Yellow Pages". I said, "Where is your company?" He said, "In the United States." I said, "Where?" He said, "New York". I said, "Give me an address that I can write to... give me an address that I can report to the better business bureau." He said, "I am not working for you, sir. I do not have to answer to your beck and call." I said, "I'm not working for you, either." And, I hung up.
called used the name Jason carter and sebrina said we owed over $600 for adds with yellowbook gave a cancellation # for adds we never had tried to get us to pay with a credit card and they would give a $100 discount. we did not! I did call yellowbook however and they said they did not have any one by that name employed there. BEWARE THESE ARE SCAMMERS DO NOT GIVE OUT YOUR INFO.
Got a call several times from them, claiming they are the YellowPages. Wanted to transfer me to Quality Control so they can give me a cancel number and an invoice for $649. Said they spoke with our owner and was told the costs were too expensive, so they should call back and give me the info to cancel. He told me to answer "Yes" to every question. First Call: When I wouldn't give my last name, they hung up. Second call: I questioned the amount and what dates it was for, they hung up. They called back 5 more times and I wouldn't answer the phone. They never left a message. We are on the national "Do not call" list and this is an obvious scam. I called the real YelloPages and they told me we have a free listing, and they don't have a location in Marathon, FL. (which is what came up on the caller ID when they called) She said they hear about this scam all the time.
Today we received our 2nd call from this company. He said his name was David William. He said he was from Business Yellow Pages and he was giving a cancellation confirmation number for our on-line account. He said that he was mailing our Cancellation papers and it would take 15-20 business days. That the cancellation packet would include#1 A Letter of Closure #2 Contract Papers and #3 Pending Invoice of 649.99. He then told me if we did not cancel today...that we would be charged double for the next year. I asked him for a call back number and he said that he need to give me more information first and told me that they told me to leave the information with the receptionist...I told him to email me information and he only wanted to confirm the address and phone number. I transfer the phone call to the owner of the company and they hung up. This is obviously a scam