This is exactly what happened to my wife. But when she said it was me that was at the bank they hung up. We immediately called US Bank to find out it was legit and it was a customer satisfaction survey. US Bank agreed this was a very unprofessional way to handle the call. Personally, I think this sort of survey should be stopped. Too much sensitive and specific information from an unfamiliar number.
We got a call from this number today at 1:33 pm, and it was blocked by our call blocker. Due to numerous such calls, it blocks all calls from area code 402. I highly recommend such a device to avoid these nuisances.
We got a call from this number again today at 12:48 pm, and it was again blocked by our call blocker. Please see my post of yesterday. They need to revise their robocalling software to eliminate numbers which block their calls.