THIS IS AN OFFICIAL STATEMENT FROM Applied Concepts, Inc.
First, we apologize for any inconvenience these calls might cause. Applied Concepts, Inc. only performs follow up surveys and is not selling any products or services.
Although Applied Concepts, Inc. is not a telemarketing company, if someone requests to be placed on the DNC list, the request is honored and the phone number is placed on the internal DNC list within 24 hours (usually in less than 8 hours).
Various companies use Applied Concepts, Inc. as a way to contact customers to ensure his/her experience was above their expectations. Many of these companies are auto dealers who understand that it is imperative to provide excellent service and what is expected must be constantly inspected.
Giving you the opportunity to speak candidly with someone other than the dealership often provides an opportunity to uncover concerns or issues that would not come to light if this follow up call was not performed. It also provides an opportunity to compliment professionals that you have worked with time and time again, that have continually provided superior customer service.
Everyone is encouraged to participate in these surveys as a way to ensure everyone receives the highest level of service that everyone deserves. If you don't wish to participate, that is understandable and you can contact the company to have any or all of your phone number added to the Do Not Call List. If you wish to e-mail your name for the DNC list or have a comment or suggestion, please send it to Kelli Whittier, Executive Assistant (
[email protected]) or call 800-393-2277, dial zero fo the operator and ask to be added to the company DNC list.
Sincerely,
The Applied Concepts, Inc. Team
Caller ID: 407-333-7300
Caller: Applied Concepts, Inc
Caller Type: Telephone Surveyor