This *can* be Apple. Or it could be anyone who uses Avaya for phone calls. Avaya is an IT company that many corporations (including Apple) may use for calls.
Go to Avaya.com if you want. They provide software and services for VoIP.
You are absolutely correct. I called Apple Support (the REAL one) previously and had an issue taken care of. Called again about my iPad and they returned my call from the number at issue. It is quite legit.
Yes to what Ella said - it is either someone representing themself from APPLE or they are from Apple doing things they shouldn't be. I can't discuss the details. Turn info over to FCC (?) or contact APPLE security. But watch it, they cover their butts and lie through their teeth.
Just received a call from this number, which I ignored initially because I didn't recognize the number. I then went here for more information. A minute later a call came back again, from the same number, so I answered this time.
It was a real person, who was asking for Lisa and thinking they might have the wrong number. Since there was no Lisa I said they did have the wrong number.
Seemed totally legit, exactly what I would do if I had a wrong number. Definitely not a robocall, didn't ask for any information.
23 October 2015
This company continues to call me 1 million times through the past week. Similar to someone up above, I received a 'no message' call from this number today. I called the number and an automated voice greeted me saying this is, Avaya Messaging Services. When called, told to put in "the mail box number". I pressed zero and all it does it route you back to the automated greeting. Someone that is particularly annoying has called me every single day several times for the past couple of weeks and has never left a message. I wish someone would do it back to them!