SCAM SCAM SCAM NEED I SAY MORE . they said I was getting 500 free minutes to china...what a deal, wish I knew somebody there.....though unfortunately i never switched to them as a carrier and they sent me a ficticious bill.....after a somewhat one sided conversation they forgave the bill and told me to call my regular service provider and ask to be switched back...TO MY SURPRISE I HAD NEVER LEFT MY REGULAR SERVICE PROVIDER..HAHAHA.......WHAT A BUNCH OF CROOKS
I received a call from 4164944490. I didn't answer but when i look up the number, google shows me "Telehop Communications Inc". I don't know why they called me. I didn't answer calls i don't recognize.
Telehop has been unfairly targeting me for their services. I have used Telehop through 1010620 number and they charged me for the calls I did not make. They asked me to join them at 1010100 number and I also did but they still did not reimburse me for the mischarges that they put on my previous bills. They called a Collection agency on me because they did not want to solve the issue.
I paid the collection agency to get rid of them but Telehop has sent me another bill with unexplained charges which I think is the collection agency fees. They also told Bell Canada to change my carrier without my permission. How can I protect myself against Telehop?
I would receive calls from various phone companies Telehop and its affiliated like 10-10-100 or 10-10-620? to sign up. Even after rejecting they would keep on calling every month. Once I said no the caller, he literally started to beg me to sign up. I gave up trying always saying no to so many of these callers, so I signed up to tryout their service last year. After several months of phone service, they changed their phone rates and did not inform me with any notice. All of sudden I received a huge bill. They told me, we put the notice in the bill. Normally, I pay my bill by quickly glancing over the rates and the calls used. To my astonishment they had added couple of lines right at the bottom of the bill with fine prints indicating the new rates. When I called them about this the customer service was very persistent in saying we put it in the bill and they would not refund my money. Who reads their bills even the fine prints specially if its not any obvious place. It would have not cost them anything put the notice in obvious place or add another page to the bill they e-mail.
Moreover, a friend of mine had signed up for this service as well. They gave up on them as well, because Telehop was charging her extra on the bill for no reason each month. She also went through two months of frustration to get the long distance provider changed. By the way their rates are now more than Sprint and Bill rates now. Also they charge extra for getting the invoiced mailed to your home. I would never sign up with this or any of its affiliated companies ever. Big No to Telelop. Telehop sucks.
I have the same problem as Amir. Telehop signed me up for their services without my consent or me signing anything. They have now sent me to collection and will not respond to my emails to correct their records. Bell is my long distance provider and has verified this but Telehop says they are my ld provider? I refuse to give them or the collection agency any $, I do not owe it? They still have not closed my account after many calls and emails? Any suggestions?