SCAM SCAM SCAM NEED I SAY MORE . they said I was getting 500 free minutes to china...what a deal, wish I knew somebody there.....though unfortunately i never switched to them as a carrier and they sent me a ficticious bill.....after a somewhat one sided conversation they forgave the bill and told me to call my regular service provider and ask to be switched back...TO MY SURPRISE I HAD NEVER LEFT MY REGULAR SERVICE PROVIDER..HAHAHA.......WHAT A BUNCH OF CROOKS
I just got off the phone with Telehop. They won't take no for an answer. they just keep saying my phone bill is now 8.99/month. I told them no, i got my bill and it was $30. I asked for a website and said i would not sign up for a service without talking to my family. he kept pushing until i said i don't like pushy telemarketers and hung up. I better not get any charges! never did I agree to any new service.
Back in 2008, Telehop signed me up for long distance plan without my consent. We were surprised to get long distance bills from them, instead of our regular long distance company. Initially, we thought it was a mistake, until we started to receive overdue notices. I called them, and they told me that we had switched our long distance calling to them. I challenged them to priovide proof; dates and time. Lo, and behold, the dates they claimed we switched, we were all in Europe; there was noone at home, but they still insisted, and send us a clip recording of the transaction. It was so embarrasing to them. The voice on the other side resembled noone at our residence, and most of the answers were in french (which we can hardly speak)...needless to say, I refused to pay arguing that I did not have ANY contract with them to provide me with ANY services. They threatened to send it to collectors, and I stood my ground and refused to pay. Their legal dept called me and I told them that I did not have a contract with them and therefore was NOT going to pay them ANYTHING, and if they sue me, I would countersue for changing my service without my consent, and therefore exposing my personal phone records to strangers.
I was seriously thking to switch my phone and internet services to Telehop. But after reading thses comments of Telehop victim, it seems, telehop is a mean level company. When telehop dont get business then they send factitious bills to innocent people to get money for their CEO to spend summer on beaches.. Now I am clear why Telehop is asking pre-authorized payment on their website.
The result is TELEHOP is a fraud.
AS far as I know , no phone calls from the 416 494-4490. As above first knowledge of the Telehop account was a bill in the mail. We did not ask for the service. I tried to explain it to their C.S. with no success. ( As above complaints.) I am curious why a phone call from their C.S. (Telehop) on the caller ID read BLOCKED from their company. I did talk to their C.S., they asked me to call back in one hour to speak to someone. I called back and was sent to their voice mail. I was not happy.