I have the same problem with telehop. They sent me a bill by email saying I owed for some calls, and I know that I absolutely did NOT sign up with telehop. After many emails to them which they did not respond to, I called their customer service. I spoke with a lady with an African accent who said that SHE had called me and that I had signed up for long distance service. I knew that I did not, so I challenged them to provide proof. They ignored me. I called a few times again and finally connected with a supervisor, a Jamaican lady. She gave me a date when I HAD CALLED TELEHOP to sign up with telehop. This was a pile of BS. That particular date I was away. I challenged them to provide a recording of the call. They finally sent me a clip of my young daughter CONFIRMING OUR TELEPHONE NUMBER. (A very short clip) I called them again and told them that the clip did not show anyone signing up and that in any case my daughter could not do it and DID NOT DO IT. I asked for a full recording. NO RESPONSE. Then I get a letter from a collection agency. Because I am a business-man and very busy, I decided to pay the bill just to get this frustration off my mind. Lo and behold a few weeks later I get the bill again from telehop. I emailed them twice to say it is already paid, but guess what? NO RESPONSE. They are calling now and harassing me. I AM CONVINCED THAT TELEHOP IS A CRIMINAL ENTERPRISE. I think that all frustrated and defrauded Telehop victims should form a group and sue them. I have spoken to a lawyer already who advised me to get a few people together to make a stong case of a pattern of fraud, and intimidation (using the collection agency). If anyone is interested my email is
[email protected].