This number called on my cell and left no message. I called back on my work landline and they identified themselves as Sears with a recorded message. The message said the number was no longer in service and would be disconnected. It then hung up.
Received a phone call from this number Sept 3, 2014 @ 12:06pm. They called and asked ME to verify my personal & confidential information (name, address, phone number). I said absolutely not. I was in a public place and was not comfortable disclosing my personal information out loud AND they called ME! This is how phishing scam phone calls start out. They said they would call me back after 5pm and I never heard back from them. They claimed they were calling from Sears, however the number is not traceable back to them and they did not quote any work order numbers to me. I am in the midst of dealing with Sears about a matress warranty issue, and have been documenting each and every communication with them because of the unbelievably inefficient, unprofessional customer service I have received until now. If this WAS them calling, they are in violation of several Canadian Privacy laws. I will not purchase a single item from Sears until the day I die because of this experience I am having with them. (Vent much....yes in this case I most certainly will!).
Call Type was to verify if I meant to place an order from Sears Canada. The agent identified herself, and where she was calling from and asked if I was the person she was trying to reach; when I said yes, she had me confirm my address. I will agree that it is very strange that they use an unidentified number. She wanted to confirm my credit card details, which I said I didn't have with me, so I could not. She provided me with the following number 1-888-473-2772, which if one Google searches comes up as "Sears Customer Support & Customer Care | Sears Canada".
This number called on my cell and left no message. I called back on my work landline and they identified themselves as Sears with a recorded message. The message said the number was no longer in service and would be disconnected. It then hung up.