got a call from this number today posing as Bank of America about a house that we already sold, then tried to tell me he was just updating me on the service center change. I told him that B of A already sent a letter weeks ago notifying me of the change so why was he calling. He got nervous, stammered and hung up on me. Strange! Next time they call I will blow an air-horn in the phone when I answer. that ought to keep them from calling back.
Me too. Did a google search that's what I got. If I get one again, I'll do advanced call waiting for it. Digital Telephone allows you to transfer individual numbers to another number.
When you are harassed by a call center agent, contact the Federal Trade Comissions consumer respnose center. Advanced Call Center Technologies makes contracts with several creditors using an aggressive, and violating, collections strategy. Credit One Bank is one of them. You can speak with a manager directly from ACT by calling 888 788 7177 and speaking with Ms Janet Brobeck. Always ask for the first and last name and the compnay calling. They may violate the Fair Debt Collectiosn Practices Act, or the Right to Privacy Act in their attempts to find the caller. The Federal Trade Commission handles such consumer complaints.
called and ask for me by Name made threats to my mom, threat to keep calling back and harassing her if she didnt give my where abouts and a phone number for me, etc. collection agengy i think saidit was card services very rude and the threats really scared her.