Advanced Call Center Technologies, LLC
ACT was founded in Atlanta, Georgia, in December of 1996. The company began operations in the collections field in December 1997 with ten employees and one client. During 1998, 1999 and 2000, the company expanded its service offerings and increased its client and employee bases. In June 2000 the company opened the call center in Harlingen, Texas; September of 2002 in Johnson City, Tennessee; and September 2004 in Taos, New Mexico. Today the company has over 1500 employees serving 27 client projects in the national retail, finance, and banking industries. The company’s service offerings now include customer service, collections, fraud prevention, business-to-business and business-to-consumer telemarketing, and IVR applications.
Have called numerous times, including 8:00am on both Saturdays and Sundays, and always say they will call back when the party is not home. Finally asked for a call-back number and it took three times of my asking for them to actually give them this number. When I asked what the call was regarding (to give to the party in question), they said "personal business". When I asked where they were calling from, they said they could not tell me because it is illegal to discuss someone else's personal business. When I told them it would be very difficult to expect someone to call a number back without them knowing who they were calling or what the call was regarding, they reiterated that it was basically none of my business. Probably a collection agency. VERY rude.
same experience as above, actually called at an office, extremely rude and took returned rudeness to get this number and contact name: Lisa Ward. Would not disclose the company they called from, could not pronounce the name they were calling from right and very unfriendly.
got about 13-15 Calls from "unavailable"...well I never pick up these types of calls, around the 17-20th call they started leaving Callers names and giving extension numbers the last one I got was "Rudy Bowleman? Extension 3303 this is neither a sales call or solicitation this concerns personal business and requires immediate attention....." Well if it doesn't fall into either of those categories then why are you calling? send a Mail correspondence and I'll get back to you.
THIS PERSON FROM THIS NUMBER CALLED AND TOLD ME THAT CREDIT CARD BILL WAS LATE AND THAT I COULD MAKE AN AUTOMATIC DEDUCTION FROM MY CHECKING ACCOUNT. I DID NOT DO SO AND THEN HE SAID HIS NAME WAS PETE AND THAT I COULD CALL HIM LATER WITH THE INFORMATION.. WHICH I DID NOT DO.. BE AWARE
Left a message at my office asking me to call 423-283-5092 regarding "personal business." If it really is "personal", they have no business calling me at work.