same experience as above, actually called at an office, extremely rude and took returned rudeness to get this number and contact name: Lisa Ward. Would not disclose the company they called from, could not pronounce the name they were calling from right and very unfriendly.
Advanced Call Center Technologies, LLC
ACT was founded in Atlanta, Georgia, in December of 1996. The company began operations in the collections field in December 1997 with ten employees and one client. During 1998, 1999 and 2000, the company expanded its service offerings and increased its client and employee bases. In June 2000 the company opened the call center in Harlingen, Texas; September of 2002 in Johnson City, Tennessee; and September 2004 in Taos, New Mexico. Today the company has over 1500 employees serving 27 client projects in the national retail, finance, and banking industries. The company’s service offerings now include customer service, collections, fraud prevention, business-to-business and business-to-consumer telemarketing, and IVR applications.