Called about 5 minutes ago. I answered and I heard someone talking in the back and then he came on the line and said, "this is Alex with Cypress" and continued to ask if he had the correct name for the business I work for AFTER I had already stated our business's name when I answered. He then started talking very quickly and mumbling asking if our address is what they had on file and something about VISA. He then apologized for being so rude and not getting my name although that was in my statement when I answered the phone. Not professional, does not talk clearly I'm assuming so you'll just give information without question.
Don't do that! It only make it worse. They won't remove you and you have then verified a good phone number for their harassment.
“If you receive a robocall about lowering your credit card rates, hang up immediately. Taking any action by pressing a key on your phone will likely lead to increased robocalls, regardless of what the automated message tells you. Also, remember that these calls are part of a scam. The “service” being advertised in the call cannot save you money. In most cases, the real goal of the call is to collect your number to sell to other scammers or to charge your credit card with phony fees.”
http://fox6now.com/2014/07/01/consumer-alert- ... ith-a-new-hook/.