I had a $3.99 charge on my bill...calling Bell tomorrow...classified as 8z call, where the 8 signifies "customer dialed", I did NOT dial a number in Georgia!!!
Same here. Rogers' Manager said it was the first case she heard about this? However, when I googled the number there were over 20 similar complaints on 3 different websites, so I can't believe I am the only one bringing this to their attention? Again, I was told to call 1-866-340-4990 complain to them and defend myself from these crafty scam artists. The big Service Provider like Rogers, Bell and Telus would rather reverse the charge then spending their time to investigate in this matter and have CRTC and the authorities to put a stop to this fraudulent act. Fast Track Global, knows higher authorities don't care, and they know the consumer has to defend themselves because they are the only ones leaving their complaints on their answering machines, that falls to silent and no action on their part. Fast Track Global can't believe their fortune...no government agency working with US gov't authorities is going to stop them . No one higher than the consumer has any interest to do so. This third party bogus operation will keep making $$$$ and we'll keep fighting to reverse our future bill charges. This isn't fair and higher authorities need to take legal action to put a stop to this. This scam is costing both the consumer and the Phone Service provider money, time and grief.
My charged appeared on October 12, 2012 Dir Assiss call 478-285-9705 on my Rogers phone bill Nov 15,2012.
There are 4 charges of $3.99 on my father's business phone bill, all associated with that number. They all say the same "dir assisted" thing too but no one called them, especially from my father's work and all 4 calls were within minutes of each other. 3 of the calls say they were 2 seconds long and one 7 seconds. Auto-dialer?
And now we can't block numbers because the phone company has decided it's funnier if people can be harassed with no recourse I guess.
Got my bell bill today same thing 2 charges from georgia two minutes apart. called bell and they gave me the number for fastrack global. could do nothing bell has to cancel.. i just told bell i wasnt paying to deal with this low life company.. couldnt even give me the number that was suppose to be called. im in my 60's and i told bell too deal with it .........december 21/12. this company is scamming and how do they get away with it
I got my bill today and recieved a charge of $3.99 for a call I did not make to 478-285-9705, my bill said I called Directory Assistance for this number in which I did not. I called Rogers to let them know and the representive told me to call the company that billed me through them to get a credit back.
I received a charge of 3.99 on my last Telus bill, also for a directory assistance call we "apparently" made on Dec26th. We weren't even home on Dec26th!!!!!! I phoned Telus, they also gave me the same number to complain to 1-866-340-4990 (Triton Global). Telus said it had nothing to do with them and all long distance charges were outsourced to this company. We don't even have our long distance through Telus- it truly is a scam! Imagine how rich this company is getting by charging all of us 3.99 and there's nothing we can do about it! Telus won't reverse the charges for us and Triton Global was LESS than helpful, telling me that of course I called that number or they wouldn't have billed me. When will the gov't step in and do something about this???