Got a call on May 12, 2008 at 3:40pm CST. Warrenty specilaist calling me that my warranty is about to expire and if I press 1 they will switch me to an operator who will update the warranty. Never say what or who the warranty is for, then they hang up when I start asking the questions. These are unwated calls.. Our number is on the no called list in Wisconsin and there is nothing that is being donew to stop these calls.
Said my auto warranty is about to expire...after reading the Phoenix BBB's press release about it, decided to press 1 to lead them on, see what info they ask for... well, no answer...I redial the number, got an answer from someone named "Mark"....was very rude, said I must be wrong, hung up on me...from the number they called on, i'll re-dial and get an answering machine that sounds like a residence...from my cell, says it's disconnected...
Yes, this company calls all the time. It is maddening. When I ask to speak to a manager, or to be taken off the list, I am hung up on. It amazes me they list their phone number instead of "private caller." I called my honda dealer because I was very angry they would share my information with such a scuzzy company. They said it's the state DOT who sells this information to telemarketers!
You need to contact your state agency that handles these complaints and go postal on this bad company. In Wisconsin, it's the Department of Agriculture, Trade and Consumer Protection. Please take the time to do this. We have their phone number! 478-787-4712
tHESE PEOPLE ARE DOING EXACTLY WHAT THE OTHER POSTS HAVE SAID THAT THEY DO. tHEY CALL EVERRYDAY AND HANG UP AS SOON AS YOU ASK QUESTIONS.... AND THEY ARE RIGHT PRESS #2 FOR REMOVAL DOES NOT WORK. IT SEEMS AS IF THESE PEOPLE WON'T STOP UNTIL SOMEONE FLIES TOWHEREVER THEY ARE AND TAKES THIS FIGHT TO THEM. i PHONED THE TELEPHONE COMPANY AND THEY SAY YOU NEED TO REPORT TO LOCAL AUTHORITIES AND THEN REPORT TO ATT. i WILL FOLLOW NECESSARY CHANNELS. tHIS HAS TO BE SOME SORT OF HARASSMENT ISSUE AND THEY CAN BE HELD LIABLE FOR THESE CALLS.
Same as others have reported. Auto warranty about to expire. If I press 2 to be removed, the call is immediately disconnected. If I press 1 to talk with someone, I either get a live person (once) who hung up on me or the line goes dead.
What I don't understand is, what is the point? They don't seem to really be selling the auto warranty ....
They caught one guy who does this. He was able to sweet talk the judge down from $530,000.00 fine to $45,000.00. He may be back at work trying to recoup his $45,000.00. Did He learn anything from the judges' generosity?