Who called from 5140000002

AGING CONSUMERS BEWARE:  My mother is 84, has trouble even getting to the phone when it rings..swears she has not remembered giving any info to a caller..would not understand or hear a request...she has just received a bill demanding $45.12 for long distance service she does not have for calls she does not even know how to make....this crap must stop...targetting old people who of course wld sooner pay a few dollars to a scam artist-company than admit to even answering such a call...Susan

I have been a customer for Convegia for over 3 years.  They have saved me tones of money compared to what Telus was offering.  I have saved almost 50% and the quality is as good as Telus.  I do not know what these people are complaining about - the worst thing that happened to them is that they got charged much less.

The Customer Service department at Convergia has always been very helpful and responsive.  I guess when you realize what a great deal you are getting and you pay your bills on time, there seems to be no issue.  Can't blame a company for trying to collect on their already heavily discounted rates.  

I am sure the company does not want to bring on elderly people that do not understand the service.  IT would be very foolish to do so.  Why would they?  These people don't pay.

I love their 10-10-10-3 service. It's so easy and Bell bills me. All I do is save!!!

This letter is addressed to all CONVERGIA victims:

In addition to your issues about the scammer company so called CONVERGIA, I would like to stand with you against this shameful company.
Please read  the text of my letter which had been sent to them last month; and it still without any response; but , furthermore, I received today the second bill of the amount $ %50.01.
Therefore, we must do together to worn our communities through the media about those scammers.
My name: Dr. Azzam Krouma, living in : California, Land Line: 714/674 0752
Email: [email protected]

Dear Sirs:
With my astonishment, I receive from you the bill number: 360272673 dated in 4/9/2009 today by mail.
I  consider this bill as s scammed invoice for the following reasons:
1.    After the advertising call, which was made by one of your propagandist, I asked him to grant me a free trial call in order to realize if he is a scammer or not. So, he told me that COVERGIA has an special offer for 100 minutes for US $ 14.00. It was a reasonable offer to check up your  service. Then he told me that some one will contact me to give me the activation number within 4-7 days.
2.    After 5 days, I received an automated call which was recorded in bad sound, the matter enforced me to contact your costumer service  number 1-866-669-4357 in order to get the activation number, but after many calls, I failed to get the requested number because,  in each call,  I had been Held on the line by a recipient  for a long time without any response.
3.    After this bad experience with your costumer service department , I considered that you are  un-professional company, who didn’t respect  their costumers. That was a true. So that, I didn’t get any activation number and for this reason, I never used your service.
4.    Now, After receiving your above mentioned invoice  which showed the due amount is  $ 32.oo for no service, no calls, no respect in your dealing with the costumers, I can affirm that you are trying to rip off the people through your advertizing calls.

As a conclusion, I find my self a victim, and I have the right to worn our people everywhere through the media and the internet to be alert  from being a victim as I’m. This conscience duty has come due to many of scammed advertising calls, such yours, daily ring our phones to catch the potential (victims) in inappropriate manner.

Furthermore, you are requested to declare this issue asap, before the die is cast.

Azzam Krouma
So called your invoice “costumer number 01057725”