This letter is addressed to all CONVERGIA victims:
In addition to your issues about the scammer company so called CONVERGIA, I would like to stand with you against this shameful company.
Please read the text of my letter which had been sent to them last month; and it still without any response; but , furthermore, I received today the second bill of the amount $ %50.01.
Therefore, we must do together to worn our communities through the media about those scammers.
My name: Dr. Azzam Krouma, living in : California, Land Line: 714/674 0752
Email:
[email protected]
Dear Sirs:
With my astonishment, I receive from you the bill number: 360272673 dated in 4/9/2009 today by mail.
I consider this bill as s scammed invoice for the following reasons:
1. After the advertising call, which was made by one of your propagandist, I asked him to grant me a free trial call in order to realize if he is a scammer or not. So, he told me that COVERGIA has an special offer for 100 minutes for US $ 14.00. It was a reasonable offer to check up your service. Then he told me that some one will contact me to give me the activation number within 4-7 days.
2. After 5 days, I received an automated call which was recorded in bad sound, the matter enforced me to contact your costumer service number 1-866-669-4357 in order to get the activation number, but after many calls, I failed to get the requested number because, in each call, I had been Held on the line by a recipient for a long time without any response.
3. After this bad experience with your costumer service department , I considered that you are un-professional company, who didn’t respect their costumers. That was a true. So that, I didn’t get any activation number and for this reason, I never used your service.
4. Now, After receiving your above mentioned invoice which showed the due amount is $ 32.oo for no service, no calls, no respect in your dealing with the costumers, I can affirm that you are trying to rip off the people through your advertizing calls.
As a conclusion, I find my self a victim, and I have the right to worn our people everywhere through the media and the internet to be alert from being a victim as I’m. This conscience duty has come due to many of scammed advertising calls, such yours, daily ring our phones to catch the potential (victims) in inappropriate manner.
Furthermore, you are requested to declare this issue asap, before the die is cast.
Azzam Krouma
So called your invoice “costumer number 01057725”