Calls started last Monday (3/5/2012) Called 3 times a day MTWR, only twice on Friday (my guess they go home earlier on Fridays) and not on the weekend either. So far two calls today. I'm already consulting an attorney for an issue with another caller, and after getting the go ahead, I answered the two calls today, hoping to discover if the two are related. Both times I answered there was dead silence on the line for 10-15 seconds and then the call ended.