I get calls almost every day from this person and it is obvious a scam. Spoke to DELL and all he wants to do is direct you to their site so he can take over your computer and hold it for ransom. It is how that Ransom virus works. So, I just mess with his head. I told him I have a 10 terra byte hard drive and asked him if likes big hard drives to play with. He said yes. So, I said good because if he keeps calling i will stick my 10 terra byte hard drive up his butt and then ram it down his throat when I am done!
Repeated calls from # all claim 'from Microsoft to help w computer' that we don't have, accent & poor grammar, all told to stop calling, at one point 4 calls in 24 hours
Scam. Don't answer. They are trying to hack into your computer. That will tell you to turn on your computer and type in some web address to give them access to it. I was stupid enough to believe them.