If/when they call again ... ask for the IP address of the computer in question.
If they claim it's your computer ... they should have no problem telling you what your IP address is.
They called me last week ... I asked him to verify his identity by stating my IP address. I said ... if you know it's my computer, you know my IP address ... correct?
Two or three seconds of silence ... then I asked him what he wanted from me... exactly.
They tell you that your PC has been used to send spoof e-mails/virus linked e-mails. Telling you that your pictures/documents/personal files could all be at risk... in an effort to induce panic, I suspect. Most people don't think straight when they're in a panic.
My guess... they would have wanted remote access to your PC... so they could "fix" , the "problem".
KNOW YOUR IP ADDRESS - Go to whatismyip.com ... write it down.
If/when they call again ... ask for the IP address of the computer in question.
If they claim it's your computer ... they should have no problem telling you what your IP address is.
He hung up on me too. That's good though. I doubt he'll be trying again.
Luckly I realized this was a scam. Indian accent so bad I couldn't understand him. He also got a supervisor. He said he was from California. I finally hung up on him. He kept telling me there was a message of a Windows error. I't is a scam
559-386-9701 left a message on my voice mail on 4-3-13. You could hear shuffling about and then someone made a noise like they were trying to sound like a bomb! The crazies walk among us and have access to phones!