This is a fake, bogus call from scammers. No matter anyone says on this site, it is a bogus number. One fool said, "it's okay. It's real, i work here". Give me a break. I get these 'american expres' calls from all over the u.S. I do not do any business with them whatsoever. If it was truly american express, they would leave a message. My bank does when they call and i am not home.
Hello all. Okay, I've been in contact with the Amex corporate offices and have spoken to Ken Chenault's personal assistant about these calls. Amex admits they are making the calls, but amazingly, they aren't sure why they are making them. They are still looking into this, but it appears to be a telemarketing effort (and illegal one, since robocalls are now illegal in the U.S.).
If you get a call from Amex, please report it immediately to the FTC. They are starting an investigation and the more complaints they get, the more likely it will be that they can put a stop to it.
Call the FTC at 1-877-382-4357, and file a complaint in person about the calls. Make sure to tell them it was a robocall, and that you didn't ask to be called. Every complaint helps!
Amex may call you fro the following numbers:
623-492-6031; 602-537-9012; 800-592-1160; 800-441-0521;
888-819-2135; 800-824-9289; 800-678-0738; 888-315-0988;
877-352-6747; 877-366-6737; 888-258-3741; 800-555-4318;
I'm a receptionist at a business. Caller id said 602 537 9012 for the name but 623 492 4206 for the number. I thought it looked suspicious. She asked for one of our employees and I asked what the call was about. She said she's from AmEx regarding some possible fraudulent charges on his credit card. I transferred the call to his extension and then looked up the number here on this site. After seeing the comments, I ran and told him about it and luckily he hadn't answered. However, she had left him a message. I told him he should call the number on the back of his card to make sure he is really talking to AmEx.
We looked at the back of his card and they have an 800 number and also an international number which is 623 492 4206 (same as what the caller id said). Kind of weird that the caller id shows their international number, but looks like this might be legit.
Also weird that their international number is a Phoenix number, but I guess that's another issue.