I would like to know who gives permission for Privacy.ca to bill my Visa 29.95 a month? Does anybody know. I can't figure out when this occurred. I did call and cancel it. Visa was well aware because she told me to call them direct to cancel. She stated if I had any problems to call her back.
This just bugs me that I get billed this much a month.
I just received a call from this number and they too cited they were calling re: my Visa card ending in XXXX. Without checking to see if that was, in fact, my card, I explained that this was not my card and they apologized and hung up. Coincidentally, I also had ordered Snuggies (not yet received but shipping confirmation rec'd). So I believe I will follow Melissa's prudent advice and contact my VISA issuer.
When I called the number back on two separate occasions, I heard that I had reached the Marketing Department and a rep would be contacting me once I left name, number and address. I hung up.
So it seems "Snuggie" is the culprit! I think we should charge them and get some satisfaction here! I too ordered the blanket sets and this has happened to me!
Caller with unfamiliar voice from unfamiliar area code had my name correct, asked for me by name. Called my at work, where my IDSN caller-ID shows only the number but no name for all calls. Multiple voices in the background made it obvious this was coming from a call center (boiler room?). Female voice in decent English but probably not her first language said she “was calling in reference to my Visa card”. I am an identity theft ultra-paranoid, very well-read on the topic and was immediately suspicious. She said it was in reference to my Visa card that had the last four digits of (example) <1234>, which were correct. She went on and on to say that "her records showed that I had been a valued Visa customer for a long time" and that as a show of appreciation for my years of continued business she wanted to "send me a package of information" that would "be of benefit" to me. I broke in at one point and explicitly told her that I had no idea who she actually is and had no way to identify her authenticity with any confidence, and that I would give her no indication as to whether or not the four digits she recited to me were correct. I think she was a little taken aback by this and probably realized she was not talking to a victim who would be easy to fleece. I later asked her if she could tell me the name of my Visa card's issuing bank, and she sidestepped the question. She droned on a bit more about my long-term customer status and eventually got to the hook: she wanted to "send" me (presumably by US Mail, never explicitly said) a package of information that I could examine that would be to my benefit, or some such tripe (connection wasn't that great - I was using a landline, suspect she was on a cell). She was casually trying to explain that to receive this package of info, I would need to pay a small, one-time handling fee of (I think it was) $2.49. I presume her next sentence would have been to ask my permission to bill my Visa for this fee. I cut her off and said, forcefully, "I absolutely do not authorize this charge against my credit card, and make no indication of whether or not you have the correct Visa account number". She said, "oh, okay, thank you” and hung up. No doubt I would have gotten an envelope full of paper-based fraud attempts, if I had gotten anything at all from them. I wonder if the ultimate goal was simply to see how many people they could fleece for the $2.50 fee, relying on the belief that few, if any, would trouble themselves to contest or dispute the charge. Far more likely was that she was fishing for the full Visa account number. While she was giving me her speech, I was typing the number she called from into various websites dealing with phone scams that I have bookmarked but the call ended before I could find any useful data. Area code 616 is upper Michigan (not overseas, which I expected). I assess the likelihood this was a scam at 95% or higher, likely fishing for the leading twelve acct number digits. Wish I had demanded that she give me my entire account number to ascertain how much of my data she had (without confirming that the last four she had were correct). She likely would have been unable to give me all sixteen digits, and I could have challenged her right there and confirmed her as a scam, for how was he going to be able to charge my card for shipping if she didn't have the full account number?
Now that the call has ended, I've had time to type up the novel above and finish my web research, I too am a recent Snuggie customer.