I would like to know who gives permission for Privacy.ca to bill my Visa 29.95 a month? Does anybody know. I can't figure out when this occurred. I did call and cancel it. Visa was well aware because she told me to call them direct to cancel. She stated if I had any problems to call her back.
This just bugs me that I get billed this much a month.
Just got a call from this number too. And, I am expecting my snuggie to arrive tomorrow. Anyone figure out if we unwittingly agreed to this? Did this calls stop for you?
UPDATE FROM EARLIER POST: I contacted my bank (credit card issuer). The initial human “customer service rep” was, of course, utterly clueless and contributed nothing to the advancement of this issue. I was trying to explain to her that my intent in calling was to explain what had occurred and to GIVE THEM THE DECISION as to whether or not to cancel my account and issue me a different number. The only thing this initial CSR could do was launch into a long, high-pressure spiel about selling me a dubious credit monitoring service for $9.99/month, the benefits of which weren’t apparent, since she and I both acknowledged up front that I’m not liable for fraudulent charges against my account. Finally I had to just cut her off and insist on speaking to someone in the fraud department. I got transferred and of course, had to re-explain the whole thing from scratch. The fraud person basically said that they were (generically?) aware of the Snuggie problem, but that since their computers continuously analyze all transactions throughout their system for suspicious activity and that my account showed no signs of suspicious/fraudulent activity, that it probably wasn’t worth the hassle of cancelling my card and getting a new one. Moral of the story: if the credit card company is the party that gets stuck with 100% of the damages for fraudulent charges and they don’t care about taking steps to minimize their losses, then I don’t either.
I recently ordered the Twin Draft Guard from the website www.asseenontv.com with my debit card. Today, I noticed 6 unauthorized transactions on my bank account AND, I received a phone call from the phone number 616-980-2590. I did not answer and they did not leave a message.
I didn't order from snuggie, but I did order from strap perfect, and I get 2 calls a day from this number, they never leave message, and when you answer they never say anything.