I actually googled florists in a specific city and came up with several options including an FTD online/call-in order.  I tried the others but the pictures online were not nearly as pretty as this one.

I wanted something beautiful for my father whose funeral was several hours away and the funeral plans were done quickly so family could get home so I needed these the next day.  The number I called was an 888 area code and I talked to Jeffery who was probably working from home.  I rec'd my confirmation via email.

I called the funeral home an hour after they were to be delivered and still no flowers.  I called them and they contacted the florist and the florist called me.  What number?  617-349-0032  They offered to do something smaller that they could get there on time.  I just cancelled the entire order.  I hope I get my money back!

From now on, I will always call the best florist in my city and order from them.  I know they'll be certain all details are taken care of regardless where the actual florist will be.  I'll never order from this place again.