Already had surgery at UCSF and was being contacted with information about videos to watch online before my follow-up. Didn't answer at first, but they left a voice mail and I called back from the same phone and was automatically recognized by that number.
You will be provided with a website to visit. Safe thing to do in cases like that is do a web search on that website.
Followed all instructions, which didn't require any personal information besides my birthday and confirmation of my name (which they already had, in both the call and online), The video I was shown was directly related to my procedure.
If you are still not sure, you can probably avoid logging in and try calling your UC hospital instead. This call is just UC's way of saving time through automation.
IF you are scheduled for surgery, you will get a call from this number to watch their instructional video. I verified with the scheduler at UCSD that it was legit. I finally signed on to the website but didn't watch the video just so it would stop bugging me to watch the video. I have surgeries every few months and this is annoying. I don't think UCSD does a good job of notifying the patient that this will be happening. I should fill that out on the survey that they always send and I suggest you do the same.
This is a legitimate call. If you are going in for surgery, it is associated with your health center, although it is a 3rd party. They want you to watch a video prior to going into surgery.
This is NOT spam! It's the UC Health system. I have an EMMI program to view before surgery and it is a reminder with your personal login information, which is why you have to put in your phone number if you're not calling from the phone that they called you on. If you had enough time to come on here to complain about and report it, you had enough time to think about it and verify that it isn't something important that concerns your health.