Already had surgery at UCSF and was being contacted with information about videos to watch online before my follow-up. Didn't answer at first, but they left a voice mail and I called back from the same phone and was automatically recognized by that number.
You will be provided with a website to visit. Safe thing to do in cases like that is do a web search on that website.
Followed all instructions, which didn't require any personal information besides my birthday and confirmation of my name (which they already had, in both the call and online), The video I was shown was directly related to my procedure.
If you are still not sure, you can probably avoid logging in and try calling your UC hospital instead. This call is just UC's way of saving time through automation.
THIS IS NOT A SCAM - it's the UC health system calling when you have a surgery or procedure schedule. It's typically a video for you to watch or additional instrucitons
I got a call from this number today and they did not leave a message. I think this is a scam because I am *not scheduled* for surgery though I am the victim of three separate data breaches from health insurance companies.
Totally SCAM!!!! I was just in the Newport Beach area for shopping and have NO medical procedure scheduled. So that's total bunk!! BLOCK this number ASAP!! They must be hackers. Freaking horrible!!
I also am not scheduled for any procedures or surgeries and received a call from this number. They left no message. If they are legit, I don't know why they're calling...