I just had my phone wire re-connected to my house, after a heavy wet snow my phone line was laying on the ground, I was told by the person taking my call it would take a week to get someone here to make the repair.( I live one block from a Verizon building that sends out repairmen). I recieved a text 20 minutes after the repairman had left telling me they were running late. Next day I recieved 15 calls from 732-448-7606, which I didn't answer, and finally on the 16 call I recieved a computer generated message letting me know that the repairs had been made, and that they had tested my phone lines and everything was in working order. My original call for repair was for a dropped phone line that was laying on the ground.