This is a VERIZON customer service number... with that said, do not trust your caller ID. Criminals have the capability to "spoof" numbers on caller ID. With the right hardware, they can make any number show up in your caller ID...
I received a call from this number after being accidentally disconnected from Verizon customer service. The person calling was the same person at Verizon that accidentally hung up on me. No phishing involved. 100% legitimate.
It actually is not a *SCAM* - they are calls from a Verizon Wireless Customer Service call center. I used to work there. The reason it is busy when you try to call the number back is because it is a huge phone system with that number as a *DUMMY* number when the REPS call out to call people back. All the phones are linked to one system with that same number. Hope this helps anyone who wanted to know. ACS is a company owned by Xerox and they are contracted to work for Verizon Wireless. :)
Yes, This was a number for XEROX...I applied for a job with them, I had no idea, it was for Verizon though. I applied for a job last week, and someone left me a message today, saying I needed to take a typing test for Xerox..?
You people saying this is a scam are ridiculous. Way to get people worked up over something that is nothing. This number is a Verizon call center, plain and simple.
It's not ridiculous that people are concerned now. There are a lot of scams & it's better safe than sorry. I rarely ever answer phone calls, I don't have the time of day to be interested. I check them out to place on my "Do Not Call" list. If it's important they will leave a voice mail.
You are way of base !!!!! "phishing" in the manner you describe is somewhat accurate. ACS is an inbound callcenter. They do not contact customer or phish and they are not telemarketers. Next time you reply to a post use spellcheck!