I saw that it was a number I did not recognize so I did not answer. They did not leave a message but my caller ID said it was "Broadband Dynamics" in New Albany, IN.
many of the same with responses below: 1) a call an an odd hour in the evening- 9:30pm 2) no message left 3) call back, get a machine, "Unique Management's office hours are closed", no ability to leave a message 4) and the library collection thing.... hmmm I guess I do have an outstanding DVD that was never returned by a friend I lent it to......
seems harmless, but some people are reporting calls at very odd hours (like 3:15AM).... wonder what's up with this
This number is definitely legitimate. I work for the library (believe it or not, I have library fines, too)... and this is the company that is outsourced to collect library fines for missing and overdue library books. There are a couple things you can do before talking to them or outright paying your bill...
1. Return your books/overdue materials. Most of the collections total is the replacement cost of the materials that are overdue. Return them and all you have to pay is a $20 collection fee.
2. Pay directly at the library. If you're afraid of giving any information to the collection agency - the safest and most reasonable thing to do would be to go directly to the library and inquire about the status of your account, then go from there.
If you are convinced these collections are in error or belong to someone else, you will need to go to the library and see why someone else is using your information. It is also possible someone has stolen or found and used your library card. Bring your picture ID.
2/25/13 Called my mobile at *8:20 pm. I answered. Hello, Hello... Nobody there. Left a voice mail, asking for wrong person, and rest, including callback no, too garbled to understand what it said. Called back. Garbled message, gist of it is to call back during ... business hours of.... don't know.
Called today. 6pm pacific northwest time. I have library stuff I need to return but im not gonna deal with someone in indiana to resolve it. I am in oregon so that makes no sense. Valid call though.