You can also send a certified signature required, receipt requested letter to them that tells them to "cease and desist all communication per the Fair Debt Collection Practice Act". It must have that phrase in it. Make sure your account number and all that information on it so their can be no excuse for them not to comply. They may contact you only once more after they have received the letter to let you know what their intentions are. If they contact you past that one time after you have received notification that they got the letter, then they have opened themselves up to lawsuits and fines.
I too have blue cross...and my bill was too pd...but theybe been calling since last summer...i found out we can file a claim againest them via your insurance company and they handle it from there! Which is what im doing. Dont you all find it funny we all have blue cross and the same collector is calling us for PAID BILLS? Sounds like a law suite in the making.
I have delt with Edward Sloan and Assc. and they were great. They were the nicest bill collector I have ever delt with. I did find that my insurance company messed up and the statute of limitaions was up on my insurance for filing an appeal with my insurance company. The worked with me to get it paid and even removed it from my credit. I was very pleased with them.
Edward Sloan has called nearly non-stop for over a year. Mostly they ask for people who do NOT live here or to collect on debts that already have payment arrangements directly w/the office- I presume, because all debts are payment arranged and there is no other kind. I have asked and then told then numerous times not to call me, until today when I was forced to be rude, because usually I don't even answer, and when I do I tell them 'Don't Call Me,' but yet! they call again and again and again.
When I answer, no one is on the other end. They never say a word!! && I keep receiving these calls. I do not have Blue Cross Blue Shield, which is the main thing I see everyone has in common.
You might try calling in and giving them your phone number becuase if u just call in and say remove my number collection agencies dont know the number to remove. Trust me I have delt with several collection agencies. Also if you have payment arrangements made with the doctors office sometimes the doctors office dont report to the collection agency so you will still get the calls. What i would do is set up a payment with the collection agency that is calling you (if you have a debt wtih them) that way it will stop the phone calls. And they may even take it off your credit.