Several calls were received from this number with them stating that there were numerous errors coming through and they would walk us through how to fix them. Upon asking several questions about how they got the information and how we supposedly registered for their service, not one question was answered. I was passed off to another person who reported to be the supervisor and they would cut in and out when "answering" my questions. First they answered the phone with Hello and not a thank you for calling any type of business, they never asked who I was or any information about me. The only time asked who they were speaking to was when passed to the "Supervisor" and I refused to give information. After stating I did not hear their reply I was hung up on. The so called walk through process I'm sure was so they could get through the back doors and get access. Please be aware.
Got the same call as other from Neil Johnson from Global Computer PC Solutions. Same story as the rest. Had me open EVENTS MANAGER and tried to tell me his company had been contracted by Microsoft to resolve perople with infected computers. I'll be reporting this company to the local police as well as the National Do Not Call Registry
My elderly mother just fell for this scam. I called back and got a message that the person I was calling was not available and that I should leave a message. I don't think they'll call me back. I told my mother to call her credit card company.
I have had several similar calls in the last two weeks. Today I asked for the call back number and I got this same number. He also claimed his name was Jack and to ask for him by name. Such a nasty fraud.
I received a call from this number from a woman who identified as Eric Wilson from PC Solutions. She claimed that Microsoft had gotten error messages from my computer and they needed to fix my computer because it had serious viruses or my computer could crash at any time. It sounded fishy but I stayed on the phone with her as she had me check my computer for error messages. It was very stressful because I had a hard time understanding her accent and she was so aggresive about getting my computer fixed. I almost gave her access to my computer but, I just kept asking questions until it became clear that the call was a scam. I was shaken because I almost made the mistake of believing the caller. These people need to be stopped!!!
Refusing to identify who they are or where they are located is the hallmark of a scammer:
Consumers across the country report that they're getting telephone calls from people trying to collect on loans the consumers never received or on loans they did receive but for amounts they do not owe. Others are receiving calls from people seeking to recover on loans consumers received but where the creditors never authorized the callers to collect for them. So what's the story?
The Federal Trade Commission (FTC), the nation's consumer protection agency, is warning consumers to be on the alert for scam artists posing as debt collectors. It may be hard to tell the difference between a legitimate debt collector and a fake one. Sometimes a fake collector may even have some of your personal information, like a bank account number. A caller may be a fake debt collector if he:
is seeking payment on a debt for a loan you do not recognize;
refuses to give you a mailing address or phone number;
asks you for personal financial or sensitive information; or
exerts high pressure to try to scare you into paying, such as threatening to have you arrested or to report you to a law enforcement agency.
If you think that a caller may be a fake debt collector:
Ask the caller for his name, company, street address, and telephone number. Tell the caller that you refuse to discuss any debt until you get a written "validation notice." The notice must include the amount of the debt, the name of the creditor you owe, and your rights under the federal Fair Debt Collection Practices Act.
If a caller refuses to give you all of this information, do not pay! Paying a fake debt collector will not always make them go away. They may make up another debt to try to get more money from you.
Stop speaking with the caller. If you have the caller's address, send a letter demanding that the caller stop contacting you, and keep a copy for your files. By law, real debt collectors must stop calling you if you ask them to in writing.
Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know whom you're dealing with. Scam artists, like fake debt collectors, can use your information to commit identity theft – charging your existing credit cards, opening new credit card, checking, or savings accounts, writing fraudulent checks, or taking out loans in your name.
Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.
Report the call. Contact the FTC and your state Attorney General's office with information about suspicious callers. Many states have their own debt collection laws in addition to the federal FDCPA. Your Attorney General's office can help you determine your rights under your state's law.>