My daughter was trying to activate new phone at college. Verizon called (for security purposes) to get my authorization to activate a new phone on my account. Caller was very polite and professional.
Sent them an email reply to a credit they owe me but won't pay. Told them they have 1 week to provide verifiable substantiation for not paying. One minute later got a call that rang for less than 1 second. No message was left on voicemail.
Previously, attempts to call their 800 customer service number were blocked by my phone. Calls from another phone to that number worked. So, the block was targeted to my phone.
I don't trust Verizon at all and am turning this collection over to my credit card company.
Just got a message from this number.
It was a follow-up to an FCC complaint I had filed a while ago for spam to my mobile phone. I called back and helped to provide more information for VZW to continue looking into the matter.
I just got a message from this number and it was some lady asking about an iphone i was trying to purchase...even though i wasn't. Told me to call an 800 number. Didn't introduce herself as a verizon associate.