Who called from 9705474027

I had a call from this gentleman concerning the complain I filed
The calls only stopped after I called Thunder Mountain Harley.
He told me he stopped the calls. He sent me a nice letter stating I was uncooprative in providing him call time informatiom. ( He called me at work and I informed him I do not have my Phone records there.)He offered me free stay at the Grand Timber Lodge. I was trying to stop these people from calling all night why would I want anything to do with them. I filed a complaint with the FCC but needed a contact from the company that calls here it is.
Sean Diehl
Grand Timber lodge
Regional Director of Marketing
6920 S Jordan Road Suite "O"
Centennial, Colorado 80112
720-886-0170 - Office
303-680-6697 - Facsimile
[email protected] - Email

I am disturbed by your report.  The call is from Grand Timber Lodge. Please email me at [email protected] so I can research your complaint and make appropriate changes.  I am sorry if our representative handled your call this way.  We make thousands of contacts and unfortunately from time to time we have to find out the hard way that a representative is not handling themselves in a professional manner at all times.  We do record everything thus my desire to talk to you so we can use this incident for training for all staff.  We are a very reputable company and any staff representing us incorrectly from training will be reevaluated for continued employment.  I hope to have the pleasure of speaking with you.

Sincerely,

Sean Diehl

IN RESPONSE TO ROLF and as assistance to others - Grand Timber Lodge is responsible for the calling from this number.  Grand Timber Lodge is a very reputable and respected vacation resort.  ALL of our marketing efforts are permission based, meaning you granted permission to contact you through your participation in various promotions or programs that you have engaged in.  We can clearly demonstrate this in all instances.

We sincerely regret the inconvenience to those that have posted a listing on any of these sites.  We also would like to encourage any posters to contact us directly as [email protected] with any complaints so we can actively correct any issues.  We certainly are not in the business of trying to agitate prospective clients.  

Rolf is incorrect in his assessment of the issue noted above, we had offered Rolf a FREE weekend in Breckenridge if he would help us and when he had time, by sending us details of the calls he received that he stated he had logged so we could actively research and remedy all parts of his complaint.  Rolf opted not to, period.  Rolf's main objective was to file a complaint with the FCC.  We will provide the FCC, if we are contacted, with full support for our calling habits as well as our attempted remedy with Rolf and our supporting documentation for the calling.

Thunder Mountain Harley is a very good company and should not be impugned. The promotion that Rolf participated in was for a chance to win $50K and a bike from Thunder Mountain was used for display purposes.  Hardly anything that would indicate any wrong doing.  Please DO NOT contact Thunder Mountain, contact us.  We will assist in all matters.  

Please feel free to email me at the address above and I would be happy to assist you if you have any questions or would like to have a number removed from a list.  BE AWARE that once removed, should you initiate a contact again by your participation in one of our programs or promotions you will have waived your right to be on that list.  We will do our best to assure that we will not call even though you may have initiated it again.

We sincerely apologize for any inconveniences again.

Sunday noon call came in from this number to my cell.  I didn't answer and the caller left no message.  I haven't "entered" in any contest so I doubt that is what this is about...

I also had four unanswered calls from 970-547-4027, I also have not entered any contests. I rarely go to Breckenridge but if I do, I won't stay at the Grand Timber Lodge. Phone solicitations are very annoying, any comments about people not cooperating about providing call time information is ridiculous, shouldn't have to. These guys are the ants at the picnic.