Ive received over 90 calls from this number for over a month now.
After a dozen calls to OnStars' support representative center, which happens to be based in the Phillipines, and after having been told countless times that "My issue has been escalated and will be resolved within 24-72 hours", I called the FCC only to be told that they cannot do anything about it. I called my phone service provider (Verizon), only to be told that it was shown in their system as a land line in New Jersey, so while on a party call with my Verizon wireless rep, she called the Verizon land line rep, to try and contact the owner of the land line number that they believed to be a fax number, in order to have my number removed. Verizon land line services said that the number wasn't in New Jersey, and wasn't even a Verizon number, but was an MCI Worldcom number, so nothing could be done.
Needless to say I became verbally elevated, and called OnStar back, and asked to speak to Chester A. (Chet) Huber, President of OnStar Services.
http://www.gm.com/corporate/investor_informat ... m06officers.pdf
I explained my ordeal, and was immediately put through to a top tier supervisor, who took my name, my number, and the number calling me, and put me on hold. Upon return, I was told that the number calling me was actually a backend server for OnStar that called 'random' numbers to determine 'non-active' phone number availability for them to use for their service.
In all of the other calls I had made to OnStar, I had been told that this number calling me was in no way associated with OnStar.
I would personally recommend that if people are going through the same hoops that I have to try and get this issue resolved, that we all just get together and file a class action lawsuit against OnStar for phone harassment since they are obviously not capable of managing their own databases, and servers to control this type of harassing issue.
If these calls don't cease, I am to find the phone numbers of all of the shareholders for OnStar, including the president, and I will record a loop of the squealing tone negotiation they keep sending me, and I'll send it to them "EVERY" time they call me, at all hours of the day and night.
The irony to that solution is that the FCC will probably be able to make me stop harassing them, hah!
Same situation. 'Fax' or modem (or something that makes that electronic, high-pitched squawking noise) calls my cell phone, then calls again about 6-10 minutes later. This happens 2-3 times a day. Has been going on for about a month now. Called the number, and On-star recorded message that it was a non-working number and gave another number for On-star's customer service. Called that number and got shoved around for way too long. Was told eventually that the calls would stop, but, of course, they did not. Not sure what to do. My carrier can do nothing. The company that is listed on an 'internet phone number look-up site' for this 'land line' in Plano, TX is MCI. Called them, but they can do nothing as well. Not sure what else I can do, but put up with it. Should be illegal and there should be some sort of law suit that could be brought up, but not sure how that works. I would be very interested in jumping on the class-action band wagon to get it to stop (and maybe sue the living CRAP out of the entity that's doing this). How is it that the FCC can do nothing about this? Love the idea of calling the OnStar people with a recorded squeal. Tie up their lines 24/7.
Last two nights getting calls from 972-372-1723, first at 3:30 in the morning and tonight at 6:30 in the morning. They called both nights twice in a row and can hear high pitched squealing like a fax machine or modem.
I work shift work and have to keep my phone on for work. Also, I live in Canada so don't know why they are calling my number.