I have called Express Scripts a dozen or more times since the Fall of 2009 trying to get my number removed from their automated calling list. I have been told it has been removed and even got a call from their Tech Department ensuring me that my number has been removed from their system. I am not nor have I ever been a client of Express Scripts. I continue to receiving unwanted automatic calls advising me of their receipt of my order, shipping status of the order, etc.
We repeatedly get calls from this number, as well as 7570, 7571, 7573, and 978-712-3901. Yes, Express Scripts is a legitimate company. I like their services, but that is not the issue. It's whether or not you want to be notified by phone or e-mail. I used to get e-mail notifications, and that is what I want. I NEVER indicated that I wanted to get phone calls. I have repeatedly requested that all messages be sent by e-mail. I've spoken most recently to a supervisor and a tech. rep. All my records - theirs and mine online - show that I want e-mail notices. But the phone calls DON'T STOP! They are VERY annoying to us. They come from a call center in Beverly MA which I can't seem to locate. Any ideas?
yes, this is the automated call from express scripts telling you that your meds have been shipped. They are calling my number becuase it is the number that I set up in my profile. If someone mistaking put your number in thier profile, I'm not sure that express scripts would be able to correct that.
I have called Express Scripts a dozen or more times since the Fall of 2009 trying to get my number removed from their automated calling list. I have been told it has been removed and even got a call from their Tech Department ensuring me that my number has been removed from their system. I am not nor have I ever been a client of Express Scripts. I continue to receiving unwanted automatic calls advising me of their receipt of my order, shipping status of the order, etc.
Have been fighting to have my number removed for almost two years, no luck yet, have also made reports to national "do not call list", but no one seems to want to do anything. Have contacted Express Scripts after every call and they assured me I was removed for their automated calling system, yet the calls kept on. It seems they don't care, I wish I could do business with someone else but this is the company plan.
Just called 1-800-451-6245 and she removed me in the system, but did tell me that if that didn't work, to call back and there was a form she could fill out to make it happen. Good luck!