This is national grid. It is the same number that called me in the past when my bill was overdue. That wasn't a scam; my bill really was overdue. But I still didn't pay it by phone, I simply paid it electronically the way I pay all my bills, once I had the money to do so.
Currently, they are calling to schedule replacing my meter free of charge. This is because Mass state law requires the replacement every 7 years, even if the meter is fully functional. I converted from oil to gas seven years ago. Scam? No, not in my case.
But I'm glad so many others are suspicious in general. That is a healthy skepticism. For me, it checks out in this case.
They have called me non-stop since I moved. I shut down my bill with them and didn't need new service (included in my rent) and they are harrassing me now. I paid my bill, wtf? I have 35 calls from them in less then 36 hours. I just tried calling them back and the wait time is 25 minutes. Yeah, I'm going to stay on the phone for that long, on my cell no less, and wait for them so I can tell them for the 20th time to stop bothering me.
PITA's!!!!
It's spamming our phones!
They called and left me a voice mail, asking them to call on a separate line and ask for "Mr. Flynn" I called back and they wanted all of my information- by the way it was a woman who answered and not "Mr. Flynn" When I finally interrupted her line of questioning.... to ask what this was in regards to, she said changing our meters. I said to please kindly call our landlord- as I didn't have access. When she asked ME to call them on her behalf- I laughed at her- and said- "if you got my phone number you can get his." She stuttered a bit and then said thank you- and hung up.
Apparently was national grid-- left a message about home heating financial assistance. I live in Mass. and have never had problems paying their bills so I'm sure this went out to all customers.
I just went on to their site and removed my phone number. You don't need to have one listed with our account.