This is national grid. It is the same number that called me in the past when my bill was overdue. That wasn't a scam; my bill really was overdue. But I still didn't pay it by phone, I simply paid it electronically the way I pay all my bills, once I had the money to do so.
Currently, they are calling to schedule replacing my meter free of charge. This is because Mass state law requires the replacement every 7 years, even if the meter is fully functional. I converted from oil to gas seven years ago. Scam? No, not in my case.
But I'm glad so many others are suspicious in general. That is a healthy skepticism. For me, it checks out in this case.
Just got a call on my cell phone. It was National grid left a message about an appointment to change a gas meter. I'm in Jersey City, NJ. They don't even service this area.
This number left me a voice mail re changing a gas meter. I have had no problems with my gas meter nor have I asked for help. I have no intentions of returning their call. Thank you for this web site.
03/09/2012 3:35 p.m.
Within ten minutes, this call chose a different strategy. There was a voice mail from 1-800-922-8201 re a "required meter change" that would take 45 minutes. I will not return the call.