My wife got the call, "twice" and they indicated it was a "Windows security issue" and said it was "URGENT" and she would "lose everything!"...the guy went my "Eric" but I am guessing his name was Mohammed, and he was not from MSFT. I insisted he tell me the name of the company he was with, and after I refused to believe "Windows tech support" he told me the name of the company was "Technical Support" I asked him again and when he confirmed, I laughed out loud at his dumb a** and asked him to send me an email indicating his company & the purpose of his call (can you believe I am still waiting?!). What a fckn' joke, they are the worst I have ever seen, DO NOT RESPOND to ANY of their requests for data...this is an international "tie line" to India/Pakistan/Asia via Seattle....no connection to MSFT, USA or your operating system...complete BS!
I had the exact same experience; I told him that I would call him back and he gave me 206 424-8913 to return his call. He stated that his name is Ricky Dawson but his accent definitely do not match his name. I asked him where was he from and he said Jamaica, however I've traveled the world and knew that his accent wasn't Jamaican but middle eastern.
I just received the same call. They claimed to be affiliated with a Widows Service Center seemed really ticked off that I would not comply with their "demands", were insistent that I should do what they wanted in order to fix this problem.
Exact same experience. I asked for # do I could call back. I told him,"Alex Decista" that I would ask my tech at office to handle for me. I hung up & googled the #. Never following directions if Ididnit initiate the call.