My wife got the call, "twice" and they indicated it was a "Windows security issue" and said it was "URGENT" and she would "lose everything!"...the guy went my "Eric" but I am guessing his name was Mohammed, and he was not from MSFT. I insisted he tell me the name of the company he was with, and after I refused to believe "Windows tech support" he told me the name of the company was "Technical Support" I asked him again and when he confirmed, I laughed out loud at his dumb a** and asked him to send me an email indicating his company & the purpose of his call (can you believe I am still waiting?!). What a fckn' joke, they are the worst I have ever seen, DO NOT RESPOND to ANY of their requests for data...this is an international "tie line" to India/Pakistan/Asia via Seattle....no connection to MSFT, USA or your operating system...complete BS!
got the same call today, with the same insistence! was very upset when I told them that for all I knew they could be the hacker!!! Asked why we didn't get formal notification of this issue and was told that the hackers would see any emails sent to the computer. OMG, really? What ever happened to mail? I googled the phone # and found these posts, so I won't be calling back.
Listen to the alarms bells that begin to go off and follow your instincts! Windows isn't going to call folks, especially from blocked #'s.
I got the same call. Been calling for a couple weeks and been hanging up on him. finally talked to him and he gave me that same story and wanted me to give him access to my computer. Can't be from Microsoft as they have the correct infro. I got his number and goggled it.