I got a phone call from this number from a woman who identified herself as "Yolanda" something. She said she was calling from USAA about a transaction that could not be made on one of my accounts due to a mismatch between the money (an IRA rollover from Putnam) and the type of receiving account. When I asked her for an account number so I could figure out what she was talking about, she read me a long number that had nothing to do with my USAA accounts. When I asked her about it, she then said it was the Putnam number. I hung up and called USAA. After two phone calls, numerous referrals within the company and about two hours they could not identify any Yolanda there, any sign that a USSA representative had been looking at my account, or any possible reason for this call. I can only assume that this call was an attempted fraud. USAA's fraud team was investigating it.
this also was a call supposedly from a USAA representative, however, they called at 330am their time? We had not requested any services and usually they send an email message to the website as well. if you are ever in doubt, do not give out information over the phone without them verifying who they are.
I got a phone call from this number from a woman who identified herself as "Yolanda" something. She said she was calling from USAA about a transaction that could not be made on one of my accounts due to a mismatch between the money (an IRA rollover from Putnam) and the type of receiving account. When I asked her for an account number so I could figure out what she was talking about, she read me a long number that had nothing to do with my USAA accounts. When I asked her about it, she then said it was the Putnam number. I hung up and called USAA. After two phone calls, numerous referrals within the company and about two hours they could not identify any Yolanda there, any sign that a USSA representative had been looking at my account, or any possible reason for this call. I can only assume that this call was an attempted fraud. USAA's fraud team was investigating it.