It's next to impossible to return items once you have fallen for this scam. I've found a fast and easy way to end these calls: let them get through their initial pitch about the new catalog and whatever seasonal special event that they are kicking off, then they always ask if I'm still using that 2" tape, same as ever, to which I respond "no, we're completely off tape here. We're exclusively using adhesives here." This confuses them enough to end the call. Feel free to use this non-sequitur next time they call, it's kind of fun.
Just had the call this morning.. I female asked for the shipping dept. I told her that I handle all of the freight. She then said she needed the shipping manager who handled supplies. I told her that would be purchasing & she hung up! Last time that happened my production manager ended up with 1 box of $100 paint pens. BE VERY CAREFUL!! They will say they are your vendors already & talk to someone who does not know their not to confirm info that allows them to ship things & they do not take returns. I do not know how these people sleep at night!!
Got a call from a Darrell w/ Digitech. Ask for shipping said he was a customer and then hung up when I told him our shipping dept was not available. Same number: 213-537-1964.
Just had a call from a woman asking for our shipping dept. When I told her I could help her because our shippers don't take calls she said, "Look, I don't have time for 20 questions. Just give me the shipping dept." When I told her my supervisor doesn't permit calls to that dept. she abruptly hung up. The woman also said she was calling from Dyna Tech.
Judith asked for shipping I said speaking and she asked if I was still on Main St I said yes and she said she was shiiping me a new catalog and supplies and hung up, did not even give me time to responsed to her comment.