I didn't know this was HSBC until I Googled the number and saw all of this stuff. If they would have spoken I would have known. My car will be paid off very soon, and that is not soon enough for me.
Guy was a complete D*#k, and when I get that type of introduction I give them the "sorry you have the wrong number." Little more customer service and i might be inclined to pay my bill quicker.
This is an HSBC Auto collections number. These buffoons are relentless. I say, "IGNORE THEM". If they want to repossess that piece of crap car that you're upside-down on, tell them to "HAVE AT IT".